Check before contacting us
- Have your booking reference ready
- Give the previous and revised expected arrival
- State when you can reach the meeting point
- Ask which conditions are affected
A practical example
The train receives a revised arrival estimate en route. Tell the taxi booking team even if the train app already shows it.
What needs confirmation
Ask for the revised taxi pickup time and any waiting arrangements.
PREPARE YOUR JOURNEY
Your journey note
Enter details and tick what you have checked. The note stays in your browser and is not sent to us. Then book separately with STN Taxi or by phone.