Check before contacting us
- Check the confirmed address and time
- Describe where you are now
- Give a clear landmark
- Wait for coordination before moving again
A practical example
You wait at the correct building but on another side. Describe that side when calling rather than walking around the building.
What needs confirmation
Use the booking contact and keep your location clear while resolving the situation.
PREPARE YOUR JOURNEY
Your journey note
Enter details and tick what you have checked. The note stays in your browser and is not sent to us. Then book separately with STN Taxi or by phone.